Privacy Policy - GPDR

Privacy Policy (GDPR Compliant)

Effective Date: July 2025
Facilities Global is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Eagle Project Consulting Ltd T/A Facilities Global
Email: Enquiries@facilitiesglobal.co.uk
Phone: 0203 051 7299
Registered Address: Holmes Farm, Clay End, Walkern, SG2 7JD
We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name, email address, phone number, postal address

  • Business or company information (if applicable)

  • IP address, browser type, device data

  • Website usage data via cookies (see section 7)

  • Any information you voluntarily provide through forms or correspondence

3. How We Use Your Data

We use your data to:

  • Respond to enquiries or contact requests

  • Process bookings or service agreements

  • Provide updates, newsletters, or marketing (with consent)

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Lawful Basis for Processing

We only process your data when we have a lawful basis to do so:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (e.g. to improve services)

5. Data Storage and Security

We store your data securely on encrypted systems and limit access to authorised personnel only. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for or as required by law. Once no longer needed, we securely delete or anonymise it.

7. Cookies

Our website uses cookies to improve user experience and collect anonymous analytics data. You can manage or disable cookies through your browser settings. For more detail, please see our [Cookie Policy].

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

9. Third-Party Services

We may use trusted third-party services (e.g. website hosts, payment processors) who are also GDPR-compliant. We ensure any data they process on our behalf is handled securely and in accordance with this policy.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or requests about this Privacy Policy or your data, please contact:

Facilities Global
Email: Enquiries@facilitiesglobal.co.uk
Phone: 0203 0517299